Politique d’expédition

 

**Shipping and Handling Policy**

**1. Overview**

Welcome to Rectangle Triangle. We are committed to ensuring your online shopping experience is as smooth as possible. This Shipping and Handling Policy outlines the terms and conditions regarding the shipment and delivery of our products within Canada and internationally.

**2. Order Processing**

- **Order Confirmation**: Once your order is placed, you will receive a confirmation email. Please review your order details and contact us immediately if any information is incorrect.
- **Processing Time**: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

**3. Shipping Rates and Estimates**

- **Domestic Shipping (Canada)**:
  - Standard Shipping (5-10 business days)
  - Express Shipping (2-5 business days)
Rates vary based on destination and weight of the package. Estimated shipping costs will be calculated and displayed at checkout.
  
- **International Shipping**:
  - Rates vary based on destination and weight of the package. Estimated shipping costs will be calculated and displayed at checkout.
  
Please note that delivery delays can occasionally occur due to high demand, postal service issues, or other unforeseen circumstances.

**4. Shipping Carriers**

We partner with reputable carriers such as Canada Post, UPS, FedEx, and DHL to ensure reliable delivery of your orders.

**5. Shipping Restrictions**

- We currently do not ship to P.O. boxes.
- Certain remote areas may incur additional shipping charges or longer delivery times.

**6. Tracking Your Order**

You will receive a tracking number via email once your order has been shipped. Use this number to track your package through the carrier’s website.

**7. Customs, Duties, and Taxes**

Rectangle Triangle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

**8. Damages and Issues**

We are committed to ensuring the quality of our products. If your order arrives damaged or you receive the wrong item, please contact us immediately at [Your Contact Information] with your order number and a photo of the item's condition. We will evaluate the issue and make it right.

**9. Returns and Exchanges**

For information on returns and exchanges, please refer to our Return Policy [Link to Return Policy].

**10. Lost or Stolen Packages**

Rectangle Triangle] is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly to file a claim.

**11. Customer Support**

For any questions regarding your order, shipping, or this policy, please contact our Customer Support team at info@rectangletriangle.com.

**12. Changes to This Policy**

We reserve the right to update this Shipping and Handling Policy at any time. Changes will be effective immediately upon posting to our website. Please review this policy regularly for updates.

**Legal Notice**

By placing an order with  Rectangle Triangle, you agree to the terms and conditions outlined in this Shipping and Handling Policy. This policy is governed by the laws of Canada. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Quebec, Canada.

Thank you for shopping with Rectangle Triangle!